Privacy Policy

Norfolk Care Homes is committed to respecting and protecting your privacy. This Privacy Policy sets out the manner and purposes for which we will obtain and process your personal information. By using this website, you are consenting to the collection and use of your personal information in the way we describe in this Policy.

Who we are

This website is managed by Norfolk Care Homes. Registered address: 43 Woodcroft Avenue, London, NW7 2AH

How do we collect information?

We collect information from you when you submit an enquiry, visit our site, call us for information or send us an email. The information we may collect is:

• Your name
• Your email address
• Your company name, address and telephone number.

Using your information

We will only use the information you provide us with to:

• Make improvements to our service
• Action any requests you make
• Supply you with requested information
• Conduct market research
• Contact you from time to time about any of our services that we feel may be of interest to you.

Norfolk Care Homes will not sell or share your personal data with others.

You may at any time ask us to cease contacting you by calling us on 01760 720330 or by sending an email to manager@icenihouse.org. We will action your request within a reasonable time period.

Accuracy

Norfolk Care Homes endeavours to keep all personal information that we store up to date. We will amend any information we find to be inaccurate or are informed is inaccurate at our earliest convenience.

To ensure compliance with the Data Protection Act 1998 Norfolk Care Homes is happy to supply you with any details we hold about you. There is a small admin fee for requests of this nature.

Cookies

Cookies are very small text files that are stored on your computer when you visit most websites.

We use cookies to help provide you with a better website by enabling us to monitor which pages you find useful. A cookie does not give us access to your computer or any information which identifies you personally, other than the data you choose the share with us.

The information we collect in this way is used for internal review and improvement purposes. This information is not shared with other organisations for commercial purposes. Specifically, we use the following cookies:

Google Analytics: to track how many visitors come to our site and how they found us.

WordPress: this site is built on the WordPress content management system which uses cookies to enhance your experience.

If you would rather not allow to cookies you can deactivate the cookie function on your web browser, although this may have an impact on your browsing experience. Further information about the use of cookies, including their deactivation, can be found at www.allaboutcookies.org. This website is run by the Interactive Advertising Bureau and provides guidance to users on how to turn off cookies.

Links to other websites

This website may contain links to other third party websites with whom we have a relationship. However, we are not responsible for these websites and their privacy practices. We therefore suggest that you read the privacy policy statements on any website that you visit from a link on this site, as their policies and procedures may differ from our own.

Changes

Norfolk Care Homes reserves the right change this privacy policy at any time.